Privacy Policy

Privacy Policy for Investor Portal

This Privacy Policy applies to https://investor.talkfever.com and all investor-facing pages, forms, dashboards, documents, event registrations, investor updates, EOI submissions, communication tools and business information made available by Talkfever Social Media Limited ("Talkfever", "Company", "we", "us" or "our").

By accessing, browsing, registering, submitting an Expression of Interest, downloading investor materials, attending investor events, or using the Investor Portal, you agree to this Privacy Policy. If you do not agree, please do not use the Investor Portal.

1. Purpose of This Policy

This Privacy Policy explains what information we collect, why we collect it, how we use, store and protect your information, when and with whom we may share it, what rights you have regarding your information, and how you can contact us regarding privacy matters.

2. Information We Collect

We may collect information from you when you access the Investor Portal, submit forms, register for events, communicate with us or participate in any investor-related process. The types of information we may collect include:

2.1 Personal Information

• Full name
• Email address
• Mobile number
• Date of birth
• PAN (Permanent Account Number)
• Aadhaar or identity proof, where lawfully required
• Address and address proof
• Demat account / DP details
• Bank account details
• Company or organization name and designation
• Investor category (individual, HNI, institutional, corporate, etc.)
• Approximate investment interest or range, where voluntarily provided
• Photographs or identity documents submitted for KYC or event registration

2.2 Usage and Technical Information

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Investor Portal
• Referring URL and navigation path
• Login timestamps and session data
• Cookies and similar tracking technologies
• Form submission timestamps

2.3 Communication Information

• Emails sent to or received from Talkfever
• Meeting requests and event registration details
• EOI submission content and attachments
• Investor grievance or feedback communications
• Phone call records, where applicable

3. How We Collect Information

We may collect information through:

• Investor Portal registration and login
• Expression of Interest forms
• Event registration forms
• KYC and investor verification processes
• Email, phone or meeting communication
• Document upload or submission
• Cookies and analytics tools
• Third-party service providers (payment gateways, RTA, depositories)
• Publicly available information, where applicable

4. How We Use Your Information

We may use your information for the following purposes:

• Providing access to the Investor Portal and its features
• Processing and reviewing Expression of Interest submissions
• Investor verification, KYC and eligibility assessment
• Communicating with you about updates, announcements, events and investor relations
• Processing investment applications, payments and allotments
• Managing shareholder records, demat credit and RTA/depository coordination
• Sending investor updates, business progress reports and corporate announcements
• Event management and registration
• Document access management and data room administration
• Responding to investor queries, grievances and support requests
• Improving the Investor Portal's functionality, performance and user experience
• Analytics, research and business intelligence
• Fraud prevention, security monitoring and risk management
• Complying with legal, regulatory, tax and statutory requirements
• Protecting the rights, property and safety of Talkfever and its stakeholders

5. Cookies and Tracking Technologies

The Investor Portal may use cookies and similar technologies to enhance your experience, remember your preferences, analyse usage patterns, improve portal performance, and deliver relevant communication.

Types of cookies we may use include:

• Essential Cookies: Required for portal functionality, authentication and security
• Analytics Cookies: Help us understand how users interact with the portal
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect portal functionality.

6. Information Sharing and Disclosure

We do not sell, rent or trade your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

• Legal Requirements: We may disclose your information if required by law, regulation, court order, government authority, regulatory body or legal process
• Regulatory Authorities: We may share information with regulatory authorities such as SEBI, MCA, RBI, Income Tax authorities, GST authorities or other statutory bodies as required by applicable law
• Service Providers: We may share information with authorized service providers including Registrar and Transfer Agents (RTA), Depositories (NSDL, CDSL), payment gateways, banks, auditors, chartered accountants, company secretaries, legal advisors, valuers, technology service providers, event management partners, cloud and hosting providers, and communication service providers
• Corporate Actions: Information may be shared for processing allotments, share transfers, corporate filings, statutory compliance, demat credit and shareholder record management
• Business Transfers: In the event of a merger, acquisition, restructuring or business transfer, your information may be transferred to the acquiring or successor entity
• Fraud Prevention: We may share information with law enforcement, cybercrime authorities or fraud investigation agencies to prevent or investigate fraudulent activity
• Consent: We may share information where you have given explicit consent

All third-party service providers are expected to maintain confidentiality and use information only for the purposes for which it was shared.

7. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it. These measures may include:

• Encryption of data in transit and at rest
• Secure servers and hosting infrastructure
• Access controls and role-based permissions
• Regular security assessments and monitoring
• Firewalls and intrusion detection systems
• Secure authentication mechanisms
• Employee access restrictions and confidentiality obligations

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You also play a crucial role in protecting your information.

8. Security Tips for Users

• Use strong, unique passwords and change them regularly
• Enable two-factor authentication (2FA) where available
• Do not share your login credentials with anyone
• Be cautious of phishing attempts - never click on suspicious links or provide credentials to unknown parties
• Keep your device, browser and operating system up to date with the latest security patches
• Log out from the Investor Portal when using shared or public devices
• Report any unauthorized access or suspicious activity immediately

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements and maintain business records.

Retention periods may vary depending on:

• Nature of the information and purpose of collection
• Legal, regulatory and statutory retention requirements
• Corporate and accounting record-keeping obligations
• Ongoing investor relationship and shareholder status
• Pending legal claims, disputes or investigations
• Audit and compliance requirements

When your information is no longer required, we will securely delete, anonymize or de-identify it in accordance with applicable law and our internal data retention policies.

10. Your Rights

Subject to applicable law, you may have the following rights regarding your personal information:

• Access: You can request access to your personal information held by us
• Correction: If your information is inaccurate or incomplete, you can request corrections or update your information in the permissible fields on the Investor Portal
• Deletion: You can request deletion of your personal information, subject to applicable laws, regulatory requirements and legitimate business interests
• Opt-out: You can opt out of receiving non-essential communications such as promotional emails or event notifications
• Data Portability: You may request a copy of your personal information in a commonly used format, where technically feasible
• Withdrawal of Consent: Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal

To exercise any of these rights, please contact us using the details provided at the end of this Policy. We may require identity verification before processing your request. Certain requests may be subject to limitations under applicable law.

11. Children's Privacy

The Investor Portal is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 18, we will take steps to delete such information promptly.

12. Third-Party Links

The Investor Portal may contain links to third-party websites, services, payment gateways, RTA/depository portals, regulatory resources or other external platforms. We are not responsible for the privacy practices, content, security or policies of third-party websites. We encourage you to review the privacy policies of any third-party website before providing your information.

13. Cross-Border Data Transfer

Your information may be stored and processed in India or in other jurisdictions where our service providers operate. Where information is transferred outside India, we will ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

14. Grievance Officer

In accordance with the Information Technology Act, 2000 and applicable rules, the details of the Grievance Officer are as follows:

Grievance Officer
Talkfever Social Media Limited
Registered Office: 18B, Basant Vihar, City Centre, Gwalior, Madhya Pradesh, India
Phone: 02269621912
Email: investor@talkfever.com

The Grievance Officer shall acknowledge your complaint within 48 hours and make best efforts to resolve it within 30 days from the date of receipt, in accordance with applicable law.

15. Changes to This Privacy Policy

Talkfever may update this Privacy Policy from time to time to reflect changes in law, technology, business practices, portal features, data processing activities or security requirements. The updated Privacy Policy will be posted on the Investor Portal with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Continued use of the Investor Portal after updates means acceptance of the revised Privacy Policy.

16. Applicable Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 (to the extent applicable and notified), and any other applicable data protection legislation.

Subject to applicable law, courts and competent authorities having jurisdiction over Gwalior, Madhya Pradesh, India shall have jurisdiction over disputes arising from this Privacy Policy.

Contact Us

For questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:

Talkfever Social Media Limited
Registered Office: 18B, Basant Vihar, City Centre, Gwalior, Madhya Pradesh, India
CIN: U63120MP2020PLC050969
ISIN: INE1GRK01018 (NSDL)
Phone: 02269621912
Investor Portal: https://investor.talkfever.com
Email: investor@talkfever.com